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Refundit filed an antitrust complaint against Global Blue for anticompetitive abuse of its dominant position

April 2021

The complaint, filed with the European Commission’s Directorate-General for Competition, demonstrates that Global Blue restricts competition in the VAT refund market through a series of anti-competitive practices. 

According to the complaint, Global Blue abuses its dominance to charge unfair and opaque fees amounting to 30%-60% of the refund from unknowing and choiceless foreign travellers.

Refundit aims to democratize Tax-Free Shopping in the EU and change the VAT refund market to a competitive, fair, and transparent.

Read more in The Financial Times article