April 2021
The complaint, filed with the European Commission’s Directorate-General for Competition, demonstrates that Global Blue restricts competition in the VAT refund market through a series of anti-competitive practices.
According to the complaint, Global Blue abuses its dominance to charge unfair and opaque fees amounting to 30%-60% of the refund from unknowing and choiceless foreign travellers.
Refundit aims to democratize Tax-Free Shopping in the EU and change the VAT refund market to a competitive, fair, and transparent.
Read more in The Financial Times article
